9.00: ‘Hello UPS ? Oh, again a new person ? Let me explain…’ ‘Oh yes ma’am, I talked to a lady from Ireland yesterday morning about that. It’s still not picked up ? Hmmm. Sorry to say, but on a Saturday the package service itself is closed, there are no drivers atm. Can I send someone over to pick it up on Monday ?’

On Monday, both Bart and I are at work, and upstairs they don’t hear the bell (we’re gonna install one up there today, we clearly NEED one there !). So I told the guy I was gonna hire someone especially to sit around and wait for them to show up. They should be here between 1 and 3.30, at which hours I think I can be home. Hmmmm. Not gonna bet on it yet.